Adaptu Is Shutting Down Its Service

StanCorp, the owner of Adaptu, decided to end the service effective February 20th, 2013. As we mentioned in the review of Adaptu, we were unclear the method they used to generate revenue. From this news, it became clear – they weren’t.

With any new software category, a shakeout is to be expected. Unfortunately, we do not know the amount of registered users, but from another news report, Adaptu only saw 2,000 unique visitors per month.

Fortunately for its abandoned users, Adaptu will allow exporting of the transaction out of their system before February 20th. Unfortunately, many of the other cloud based personal finance services do not allow importing into their service. So in effect the data will be useless when switching to a new online service.

Here is the E-mail we received in our inbox related to the news:

Dear Adaptu Customer,

Thank you for using the Adaptu service. We are writing today to let you know that the Adaptu service will be discontinued on February 20, 2013.

The discontinuation of Adaptu means that after February 20 you will no longer be able to access your Adaptu account via adaptu.com or through the Adaptu Wallet mobile app.

You may choose to close your Adaptu account now by signing in and selecting “Delete Account” in Member Settings: . Otherwise your data will be safely and securely deleted from our systems on February 20.

You also have the option to export your transactions before February 20. Just login to your account on adaptu.com and go to the Manage Financial Accounts section and the Transactions page. If you have been a mobile only user, you will have to complete additional security questions to extract your data. There is an Export transactions button at the bottom of the page, which you can use to export to a CSV file.

We will not share or sell any of the information you have entrusted us with as an Adaptu member. This includes your email address, Adaptu credentials, and credentials for your financial institutions.

Over the next few weeks, we are available to answer your questions at support@adaptu.com and we have posted answers to some of the most common questions here: .

Thank you again for choosing Adaptu and we wish you success in your financial journey.

Sincerely,

The Adaptu Team

For abandoned Adaptu customers, we do have a list of alternative personal finance software packages you could use. If you are looking for another online replacement, you can try Personal Capital, or LearnVest, or Mint.com. We’ve reviewed all these services on our site.

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