Review – Should I Use Mint?
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  • Last modified: August 19, 2015
  • Editor Rating

    Rated 3.5 stars

Mint is a FREE online personal finance (web 2.0) service similar to Quicken. Over the past several years I’ve taken for a test spin with my personal finances. With Mint you have no local software to install, and it’s a service you can access with any browser or mobile device.

This review of has been updated for 2015.

What is

With over 15 million users, is a simple personal financial program that’s web-based. It’s free to signup and only takes a few seconds to add new accounts. I picked ten personal accounts to test their service. I selected a mixture of: banking, credit cards, loans, and investing brokerage accounts. Upon initial setup, seamlessly downloaded my financial data.

Every time you visit their site, your financial data gets updated automatically. It presents your financial information in a slick easy-to-use web interface, with pretty graphs and all.

Though the service appears to be more about the glitz than useful functionality, it’s still very helpful for things like budgeting, creating goals and aggregating all your financial accounts in one place. Mint’s dashboard gives a quick summary of your personal finances at a glance.

The Best of Mint’s Features

Budgeting and tracking expenses. Mint’s primary feature is all about budgeting and tracking expenses, and this is where their service really shines. Budgeting is super easy to setup: after downloading and syncing your transactions they will get auto-categorized into predefined categories. You can create your own subcategories, but unfortunately cannot modify the top level ones.

You also have the option to make changes to your transactions after they are downloaded. The auto-categorization is far from perfect, and you’ll need to make adjustments from time to time. Though once memorized, Mint will remember repeating transactions so it will automatically match to the same category in the future.

Mint. com - Budgeting
At glance see your spending habits

Creating and managing goals. Another prominent feature of Mint’s is the goal tracking and managing feature. Creating new goals, like paying off credit card debt or saving for a new home, are simple to set up and easily reflect in your monthly budgeting.

Monitoring credit scores. They recently rolled out a free credit score tracking option, which makes keeping track of your entire financial picture as easy as logging into Just click on the “Show Details” button to view your credit score, payment history, age of credit accounts and lots more. You also have the chance to upgrade to a premium version.’s service seems to be more focused on catering to the masses. It’s very strong with budgeting and tracking expenses, but its investing area is simplistic at best. Like most of Mint, it’s much simpler than Intuit’s Quicken and lacks many features (see our Quicken Review).

With the acquisition of Mint by Intuit, it’s obvious this is the future of the Quicken product line. In addition, Microsoft discontinued Money January 2011, so there aren’t many viable alternatives around. Apps and QuickView

Mint offers complete access to your financial data both through their website, and your favorite mobile device. They have mobile apps for Apple’s iPhone, iPad, and Google’s Android. This makes it easy to access your finances on the go. For added security, they recently rolled out the Touch ID sensor for iOS that quickly reads your fingerprint and automatically unlocks your phone, allowing you quick access to the app. - Apple iPad Apple iPad screenshot

First released in 2012, Mint QuickView is a companion app available only for Apple’s OS X operating system. It’s another method to get a quick glimpse into your personal finances. Mint QuickView is easy to install from Apple’s App Store, and syncs up with your account. You then get a green leaf at the top of your toolbar that’s always running in the background.

The app will alert you via badge notifications of changes to your finances. If you have Apple’s Mountain Lion or Mavericks edition of OS X, it can also put notifications into your message bar which is quite useful. QuickView has similar functionality to Mint’s web site, and is recommended if you use Apple’s OS X and like Mint’s service.

Get Alerts From Mint

Mint keeps an eye on your money, so you don’t have to. It’s easy to sign up for alerts to be sent via email or directly to your smartphone. Get alerts for:

  • Late Fees
  • Over budget on a category
  • Bill reminders
  • Rate changes
  • Large purchases

Good Features of Mint

  • Weekly Summaries via email – Find out what’s happened in the past week with your finances.
  • Alerts via email or SMS page – Mint will alert on pending bills ,and ways to save money on transaction fees.
  • Budgeting and Goal Setting – Know exactly where you are spending your money in a easy to understand graphical format.
  • Mobile App Support – Support for the Apple’s iPhone, iPad, OS X, and Google Android. The apps are all free. Get your financial information on the go.
  • Automatic Downloaded Transactions – Automatically syncs your financial data into Mint (when it works properly).
  • Credit Score Tracking – View and monitor your credit score, account usage, payment history and errors at a glance.
Mint - Investments
Track your investments. Though Mint lacks features to make it useful.

Issues with Mint

  • Lack of Investing Features – Their investing section is OK at best. Personal Capital is a possible alternative that offers better investment tools.
  • Synchronization Issues – This is a sore point with many users of Mint. At times syncing with your bank breaks, and can take a long time to get resolved. At the moment I have accounts syncing up with Mint, but are no longer showing in my accounts area to modify.
  • Lack of Report Generation – The only way to generate a report is exporting a CSV file to a spreadsheet like Microsoft Excel.
  • No Reconciliation – You cannot reconcile against your monthly bank statements. Mint assumes the data downloaded is always correct.
  • Lack of Customer Support – is a free product. I assume because of this the support is lacking in this area. You have support via email (reported to be very slow to respond) and their forums. Phone support is not available.
  • No History Before – You cannot import data from other personal finance application into
  • Security Questions – I understand their security setup. What concerns me is the centralization of so much data by itself. This can be very useful for a hacker. You can’t write checks or purchase stock, but that’s not the issue I’m concerned about. It’s the disclosure of financial information in one central location.
  • Backups – With many web 2.0 services, you are relying on them to perform proper backups. While in this case no critical data can be lost (account data is stored with the bank), the setup of categories and alerts are stored with Mint. Users have reported loss of transactions within the service.
  • Auto Categorization – Assignments to income/expense categories are not always correct, and sometimes manual intervention is needed.

How Does Make Money?

The service is free to use, and there are no hidden fees; this is otherwise known as the freemium model. You might be asking, “How does Mint make money from this free service?”. Well, they make money by offering “ways to save” or make you money by recommending various financial services in which they get a referral fee. They also recently introduced ad banners in various parts of the web site to monetize users. Additionally, you can now sign up for premium access to your credit report.

Mint also sells the aggregate (not your individual) financial data to various providers. Things like: consumer spending, the average credit card balance, how many retirement accounts a user may have, etc. It must be stressed, the data is collected anonymously and does not reference back to individual usage.

Is Mint Safe?

I think locally installed applications like Quicken are going the way of the Dodo bird. I know, call me old fashion, but I like having all of my data locally within Quicken. I do think a hybrid of local and remote application (cloud based) like is the future of this industry. Intuit’s Quicken 2015 edition shows some future possibility of this realm.

Since I’m in the technology industry and deal with security all the time, I know the risks of leaving security to a third party. Mind you, I’m not saying Mint is insecure. In many cases an individual’s desktop computer is much less secure. Of course, for Mint the perception of security is their biggest adoption road block.

How Does it Compare to Quicken?

While I use Quicken as our primary method to manage our entire finances, I have also somewhat outgrown Quicken as well. Recently, I’ve been creating Microsoft Excel spreadsheets for managing parts of my portfolio. Specifically I manage our precious metals, and security bucket (which is primarily fixed income) outside of Quicken. 

Quicken, or any other application for that matter, does not seem to have tools to help manage these areas of your finance. To manage these assets, I wind up transferring the total amount into a Quicken account. With this said, Quicken still has many features and functionality that in Mint is either very simplistic or non-existent.


Mint is great for creating, and tracking your budget, goals and credit score. The alerts sent via email are a useful and welcomed feature. It’s unfortunate that Mint’s investing area is very weak for all but the basic investors. In fact, the investing area is so weak that they don’t list it on their website as one of the primary reasons to use

Mint, unfortunately, does not have investment and asset allocation tools like Personal Capital (check out our Personal Capital review). If you have over $100,000 in investments, Personal Capital is a much better fit.

In addition, Personal Capital doesn’t have the same synchronization issues as When Intuit acquired, it replaced Yodlee (which does the financial synchronization) with their own internal system.

Many users of stated synchronization issues started happening only after this switchover occurred. Personal Capital uses Yodlee to link up accounts (which is what Mint used prior to the Intuit buyout). My experience Personal Capital’s synchronization has been more reliable.

We recommend using Mint for its basic budgeting, goal and credit score features. Since does not cost anything to use, you might as well signup and give it a spin. For better investment tools and more reliable synchronization, I recommend Personal Capital instead.

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Reader Comments

  1. Kayla says

    I love I use it daily. Although it was meant to be a budgeting tool, I used it to track my expenses and understand where my money goes. The flexibility to run pie charts for monthly, quarterly and yearly spending reports is awesome.

    Another feature I like is to compare your spending with any city in the US it tracks. I learned my city has one of the higest drinking spending. No wonder we have so many drunk kids around here. LOL…

    I recently installed the free iPhone version. It's alright, not great, but still useful.

    • JB says

      It might be a decent program (remember, you get what you pay for) but their “customer service” is HORRIBLE!!!!!!!!!!!!!!! No phone number to call – just email, which is maddening! I have been waiting EIGHT days for the site to update my account with my credit union’s new URL link!! EIGHT DAYS to change the old URL to the new one!!! Meanwhile, nothing is being updated in my account and it’s VERY frustrating!!!!

      Even MORE frustrating is that I keep getting the same auto-generated responses to my emails from ‘people’ like “Ahmad”, “Fariz”, “Febry” (are these even people???) every time I inquire about when the link will be updated . . . “Thank you so much for your email. We love hearing from you, whether you’re sharing a great testimonial or something we’d better fix. All of us are working really hard to make Mint better for you.” BLAH BLAH BLAH!!

      So if you decide to use the program and spend many, many hours changing information to make it correct, just be prepared if something goes wrong because you will be waiting a VERY LONG TIME for the fix!!!!!

      • CM says

        JB: absolutely correct. Their email responses are always the same pre-canned text, and maybe something “We understand your frustration and have forwarded your comments on to our web team blah blah blah”

        This was even the case when I wrote to inform them (after a month of waiting for them to resolve an issue with my bank, which apparently was a result of Mint’s refusal to respond to a request from my bank for some documents involving information security and privacy) that I was closing my Mint account. Mint’s problems with my banks seemed to be increasing in frequency and duration (in my last months, it was usually 2 or 3 accounts down at a time), so I gave up on them and their nonexistent customer service.

        • Chuck says

          I think they may have updated their support. I had a setup problem, emailed them and it was fixed in 12 hours. There were no instructions for me, they just fixed it. Anecdotal evidence, of course, but I’m very happy with this free product.

          • Stan G. Duncan says

            Chuck may be right. Their tech support has been worse than awful, but I have read that they have hired some new and better trained people recently. And personally speaking, my last couple of interactions with them have been much better.

    • Connie says

      Mint Credit Monitor is a SCAM!! The security issue is just icing on the cake!

      When I reviewed my scores with my lenders, the scores were way off. Lenders for cars and homes use different scoring models with the same credit bureau information. Mint Credit Monitor is actually affiliated now with TrustedID and Equifax.

      My lenders, big and small, said that these sites were a waste of money. I appreciate their honesty – they do not need to tell me that.

      When I told Mint Credit Monitor supervisors my concerns about the scoring model, they went immediately into Script Mode – Call Center speak for “we know that most people will have this problem, but we want to make money and screw the customer anyway! ”

      It took me three tries and a supervisor just to get Mint Credit Monitor cancelled. Plus, I never got the refund, even though I requested it before the trial period ended. Not a company or group of companies that will get another penny from me.

      Don’s waste your money or your time with Mint Credit Monitor. They do not care about your score. In the end, that is the worst security you can have.

    • Gus says

      MINT is good for what it does. It provides the user with a great overall view of personal finances. It is a big convenience to have all of your information on one easy to review site. MINT is not an investment tool or a budget planner-You have to do that for yourself or through some other professional adviser. Mint will only recap what you have done on your own and will provide warnings if you are screwing it all up but will not make you a better financial planner. You gotta do that yourself.

      • Savery Lady says

        I totally disagree. Infrequently lose account and are unable to reconnect you with that account in other words they can no longer download or update anything in that account. This is been going on with my Chase account for months and months.Mint is I able to correct problems with my Chase account. This is an ongoing problem-months. Chase told me there is a simple fix if Mint would do it. I passed this along to their support team. No response, nada. Their support used to be good. Now it is the worst on the web. I have heard this problem over and over on the web. Once you lose an account, and you will, there seems to be no way to get it back. Beware!

  2. John says

    I agree with you that I prefer to take care of my own security. I think Quicken still stores your login information on its servers. I haven’t confirmed this though.

    • says

      Hi John,

      Its been said the most secure computer is turned off and locked in a safe.

      In my business I deal with Internet security all the time. With that said I feel more secure with my data since I can deal with the ‘knowns’ and potential access points

      With Mint (and any financial institution for that matter) there are many layers of unknowns. This isn’t saying Mint isn’t secure either. Using Quicken potentially has less access points. Though many unknowable users have compromised desktops and could be better off not keeping their data local.

      • dP says

        tbh, is probably more than secure than 80% of users desktops. We are talking about a lot of liability here. You think Intuit acquired this company without putting a lot of money in the backend security??? It’s absurd to even suggest that. I work for a social-networking site of only around 2 million users, and you should see the amount of resources we put into security.

        • says

          dP, it’s not the amount of time or money that’s the issue. A site is only as secure in it’s weakest link. As a security professional we have to be correct 100%, a hacker it only takes once.

          Again this isn’t stating isn’t secure. I also use mint, though I would rather deal with knowns with my setup. With any cloud based solution it’s a black box to the end user. So you have no idea how much security (or not) is going into that service.

          Keep in mind the many recent break-ins to Fortune 500 companies services. These companies also spent a lot of money on security. The RSA getting hacked is a good example.

    • says

      Hi Susan, If you are referring to there is nothing to sync. The iphone gets it’s data from the web site. The web site gets it’s data from the banks. There is no desktop for the Macintosh is the same thing. Currently there is no Mint app for Windows. Everything sits within the cloud.

  3. Matt says

    I was a big fan of Quicken Online. As I began the forced transition to, I already noticed significant differences that I considered big failings.’s screens allow NO customization (columns, views, etc.). QO was able to show you form the overall transaction screen what account each transaction was under– only allows you to do this when you select account by account. also has a problem with duplications–I ended up with **5** different occurrences of my main checking account, completely throwing off my balances and requiring me to spend HOURS marking duplicate transactions. I am about to discontinue using because of this–my last transaction from my ORIGINAL instance of my primary checking account stopped getting updated over a MONTH ago.

    Also, my 401(k) (via Hartford) and my Mellon ISD accounts lost the ability to log in via Mint and they are completely out of date. I have asked Mint support about these, but they have yet to fix. I understand this is a free service, but it has failed to be useful. Since I do not receive paper statements on any of my accounts, this means I now have to go back and make sure I have pdfs or downloads of all my transactions :( I was hoping I could continue to use Mint to consolidate everything, but I can no longer rely on it.

    • Sarah says

      Agreed Matt!! I have to double check every single transaction, there are so many duplicates! I don’t even know for sure half the time! Sometimes I will make multiple purchases of the same amount (say over the weekend, two coffees at 2.49) I have no way of knowing for sure if I end up looking back at it later on if they happen to clear on the same day. Beyond frustrating and it makes everything completely inaccurate. I asked customer service about the issue and all they did was instruct me on how to mark a transaction as duplicate. Thanks for nothing.

  4. says

    @InvestorJunkie – I too remember the early days of Quicken and it’s amazing how far personal finance software has come in the last couple of decades. What is equally amazing is how much further it needs to go in order to accommodate the varying levels of consumer needs. Mint was launched as a quick and easy budget tracking and categorization tool with a truly genius mechanism for categorizing expenses. This was the game changer as prior to Mint, the personal finance software space was relatively dead. Since then, they’ve bolted on some neat tools, but it remains, by and large, budgeting and tracking software.

    As Mint continues to sign up new users at a rate in the tens of thousands each week, I think, as you point out, the trend toward web apps over desktop apps is here to stay. Certainly security is always a concern, but there’s no such thing as 100% secure. The best answer to the uncertainty of having accounts hacked is continual, regular monitoring – something that services like Quicken, Mint, and others make very easy and convenient.

    You mentioned that you use Morningstar, and I assume this is the retail version available at If you’re looking for more advanced features, your best bet is to purchase their advisor workstation product that runs around $2,500 to $6,000/year. A big price tag, but the features are exponentially more robust (yes, account aggregation is available through non-consumer facing providers and seems to work better). Whether or not that kind of data will ever be free is hard to say, but I can tell you from conversations I’ve had with Morningstar that it’s unlikely to happen anytime soon as they control the lion’s share of that market and it would be extremely difficult to re-create their data and analytics.

    Also, I’d like to ask you a question. Why do categories matter in budgeting? We’re working on our second version (1st one was a stinker) that we’ll release next month and are intentionally staying away from categories because we don’t see value in tracking them. Could you give some perspective on this?

    • says

      Hi Michael,

      Morningstar Advisor workstation? I’ll have to look into that. I was actually thinking a Bloomberg terminal.

      Categories? For reporting and accuracy of budgeting. Especially that they are automatically done for you.

      • says

        If you’re more into trading, the Bloomberg terminal is hard to beat. I would say Morningstar’s Advisor Workstation is more for reviewing and optimizing portfolios than for day-to-day trading. Either way, there is something to be said for paying significant sums for data and analytics once your portfolio reaches a certain size.

  5. Brian in Austin says

    Excellent review. Thank you for putting it together. I’m was a long time user of Microsoft Money. In fact, when I made the switch to OSX I too invested in Fusion to maintain my use of Money. I was saddened by Microsoft’s exit from the market but also saw some opportunity to choose a new option. I reviewed tens of different options including Mint, Quicken for Mac (a steaming pile of dung – I agree with you), Moneydance, iBank, Cha-Ching, Liquid Ledger, MoneyWell, … and several others. What I found was that, except for iBank and Moneydance, all excelled at one thing but were woefully inadequate for completing against Quicken for Windows. Moneydance was impressive.. boasting features that rival Quicken for W but I found the interface clunky and not, shall I say, Mac-esk? I ultimately decided to go with iBank because of its clean interface. I also decided that I could live without bill pay. I have since come to regret that decision. The most recent release, iBank4, shows that iggsoft is more interested in a flashy looking application than they are in making something that is efficient and stable. When looking for my personal finance solution of choice, I had also looked at several online solutions including Mint, Mvelopes, Yodlee, and others. I found that the online solutions were becoming pretty amazing but I still worried about security. Plus, Intuit had just purchased Mint and its future was cloudy. Since then they have continued to shore up several of the features that made me baulk at mint (lack of custom categories, not splitting, etc). I think the biggest thing for me was how I couldn’t upload my years of data.

    So… I’m back at it again.. Finding a possible replacement for my personal finance software (this time iBank). This time I have decided to do a little more soul searching. Do I really need to track my history (beyond, say a year)? Do I really need 50+ categories? Why do I put myself through two hours+ per week to track every nickel and dime of my accounts?

    I’m drawing a bit of a blank on this. I think that this software definitely plays to my OCD tendancies, but what I like about Mint is that it does not focus on my OCD. Instead it looks at the crucial money management problems: taxation, basic budgeting, bill paying, and “real-time” tracking and alerting. It’s goal is to save time. Still, I’m sure I’ll find myself hunkering down in front of iBank tracking every nickel and dime of my money. Is there any help for someone like me? :)

    • Paulette K says

      I liked your comments most of all. I wanted to know if I needed more than Mint to keep track of my day to day financial activities. It seems the other comments were more concerned with investing and customer service. I am OCD about reviews. Some of them were glowing and some were confusing and some were downright hostile. Do you think as a budgeting software Mint is adequate?

    • Jeff says

      Brian, when reading your comment, I thought I wrote it. I haven’t ventured out and tried all the tools you have because I’m still limping along with the 2+ hours a week using Quicken and getting tired of the time spent. I recently switched to a Mac and run Quicken for Windows under VMWare, but can take a Mac app too. I’m just worried about tracking expenses. Are you still using Mint or iBank or ?

  6. Aimee in Lake Erie says

    Thanks for the great review on Mint. I am really new at online or offline budget software – I am the worst when it comes to finances. I pay my bills on time, my credit is ok but what I am looking for is a program that will tell me what to pay first, how much to pay and then what to do with what is leftover – if anything.

    I am currently working two jobs, I have a lot of cc debt and I need guidance. I am too embarrassed to ask for help face to face with an advisor and I really can’t afford to pay fees.

    What software program is best for me?


      • DANIELLE says

        You def need Dave Ramsey before any of these online systems. He’ll take you back to the old school way of doing things but he will get you to debt free if you follow what he tells you. THEN you can start thinking of how to track your money in such a way.

    • Minnie says

      You might try YouNeedABudget (YNAB). They have lots of helpful classes and a great community forum. It is super easy to use and you don’t have to worry about broken account sync.

  7. Steh says

    I have spent a lot of time setting up and trying to use It has the potential to be a great site and helpful to many but I had nothing but problems. The site is based on the ability to load your bank account and others accounts to the site and see an overall view and set a budget. The site continues to have problems in downloading my bank accounts balances and charges. I send a error report and complaint about the problem and they reset the link and it works for a day or so. Then it will not update again. It has been an on going problem that they don’t seem to be able to fix or care about. Every time I have the problem I check directly my bank account online and there is never a problem but for so reason gets locked out or something and can’t keep my account up to date. So, when I want to check and use it is not up to date and it takes hours if not a day to get it fixed. I have lost count on the number of times I have complained about this and nothing changes. So, what should be and could be a very valuable site to many, has been nothing but a pain. Just a word of caution, that if you want to spend a good bit of time setting up your file, be aware it may not work very well at all. I am throwing in the towel and giving this site a failing grade. Don’t have time to continue to chase it. JUST BEWARE!!!!!

    • JB says


      I’ve had the SAME problem lately so I feel your pain! I have spent HUNDRED of hours (no lie!!) manually updating nearly every entry shown from nearly 2 years worth of transactions so that I could get a TRULY accurate account of my spending in various categories for the main purpose of creating and managing a budget. And now, after all of that time, it seems all a waste of time because my account has not updated in EIGHT DAYS (credit union I use updated/changed their URL login-in link and Mint CSR’s can’t seem to figure out how to remove the old link and replace it with the new one). Seriously – that’s the problem.

      I am SOOO done with AND Intuit programs. I’m going to spend some $$ to purchase software that does this in hopes that I will find program with a customer service dept. that takes phone calls. No guarantee but anything has got to be better than this!!!

      By the way, did you ever get your problem resolved?? If so, how long did it take????

      (here’s my comments from my own post) – It might be a decent program (remember, you get what you pay for) but their “customer service” is HORRIBLE!!!!!!!!!!!!!!! No phone number to call – just email, which is maddening! I have been waiting EIGHT days for the site to update my account with my credit union’s new URL link!! EIGHT DAYS to change the old URL to the new one!!! Meanwhile, nothing is being updated in my account and it’s VERY frustrating!!!!

      Even MORE frustrating is that I keep getting the same auto-generated responses to my emails from ‘people’ like “Ahmad”, “Fariz”, “Febry” (are these even people???) every time I inquire about when the link will be updated . . . “Thank you so much for your email. We love hearing from you, whether you’re sharing a great testimonial or something we’d better fix. All of us are working really hard to make Mint better for you.” BLAH BLAH BLAH!!

      So if you decide to use the program and spend many, many hours changing information to make it correct, just be prepared if something goes wrong because you will be waiting a VERY LONG TIME for the fix!!!!!

  8. The Business Run says

    Sadly, I confess that i use my profile on mint as my ultimate source of financial management ;(. I really need to get more secure, and use quicken, which happens to be the same developers of mint, a company that has a long history safeguarding extremely sensitive financial data. But it still seems scary, but again, Mint doesn’t attach your name to your financial data. Lastly, and perhaps most importantly, doesn’t allow users to transfer money. So even if crooks got your Mint password, they could only see what you have and not directly steal it. But still… I really shouldn’t use it, just in case XD

  9. says

    I’ve heard Mint is pretty good although I haven’t tried it myself. I like the graph in the pic that you included. Security is one of my concerns for not having signed up but nothing is completely secure these days so I’m sure the benefits are worth the risk. In the meantime I track all my stuff in spreadsheets which works pretty well it’s just a manual process. -Sydney

  10. Ben says

    Mint is basically a toy, and I find it to be more or less useless. It does not support downloads from some of the major banks and other institutions, and does not allow manual entry of data from institutions that are not supported for automated download. So you wind up with garbage in and garbage out. It comes up with budgets and suggestions based on crude general data mining – in my case, missing the mark by a mile. Nice alpha – needs a lot of refinement.

  11. Parker says

    Great comments! These forums are the best resource to get our Real world experience’s out and open to the public to help us all make better decisions.
    I was a user for over a year, and I worked very hard at making it work for me. I too had all of the same issues, from tax preperation syncing issues to financial institution sync issues. I do understand that it is a 2 way street (information HWY actually) between Intuit and the financial institutions – however as others have questioned, why are there more sync issues with mint than with Quicken, when both are Intuit companies?
    However, by biggest concern with mint is similar to my concern with Facebook, from personal experiences. After being with mint for just over a year I noticed an increase in marketing material sent my way (via mail and electronic), and on one particular credit card offer the credit card company stated that I had great credit and had a line item list, without institution names of my current credit accounts with extremly accurate balances! I continued to receive more offers that contained very accurate financial figures as related to my personal accounts. The numbers were so accurate it was just like logging into and I felt vulnerable – and then the light went on.

    Of course I contacted mint and sent a very detailed reply as I deleted every piece of information in my account as quickly as possible and closed my account. I did not hear a word from mint, confirming or denying supplying my personal and or financial information to other financial institutions.
    Shortly after closing my account the unusual number of marketing offers stopped and I have never received another offer that contained my personal financial balances.

    So how does mint really make money? How does Facebook really make money? Our own personal information is worth millions…. Be very careful in providing so much personal information to any single institution.
    I’m going to stick with a combination of solutions until the “cloud” is perfected.

    • Hannah says

      Thank you for this post. I have been using YouNeedABudget, but still find it tedious to maneuver. I almost made a account. Thanks for helping me choose to say no to Mint. I wish there was a secure alternative, even if it cost $$.

  12. Green says

    I still have Quicken 2006 running for tracking my bank and investment accounts on my Macs. I do not use this in relation to on-line banking in any way; just as account registers with information manually entered and reconciled with monthly statements. I can make reports and see where cash flow and investment accounts are at any time. I can also see updated net worth with a push of a button. I’m too lazy and fearful of stolen information to set this up directly with financial institutions. So this works for me, but my problem is simple. Intuit’s Quicken 2006 is OLD OLD OLD. I’m always doing triple backups on external formats in fear of the whole thing crashing someday. I would love to have a Mac update of Quicken, but since that doesn’t exist, can anyone recommend a fresh, user friendly system that will take me safely forward?

  13. Barbara says

    I have put in many hours since May, 2011 making mint work in a way useful to me, by some workarounds. I really have loved it, as it served my purpose UNTIL!!! there was a problem for about a month connecting with my bank. That was back in Oct/Nov 2011. I can not now fix the problems this caused, making all my work useless. I don’t mind fixing occasional problems — but as far as I can find FIXING things is next to impossible. WHY WHY WHY can I not do manual entries for anything before December 1, 2011 to fix this glitch, not even to mention trying to get them out of pending??? I’ve tried many ways to work around this — even at the cost of making my monthly expenses inaccurate for Oct-Dec, but I still won’t end up correct checking account balance. I am now searching for a solution (I don’t even mind buying) that will allow you to WORK WITH the software. But looking at Quicken’s site, I can’t tell what I can do to fix errors, etc. The reports they show look identical to mint, which I liked, but I certainly don’t want to PAY for the priviledge of wasting many, many hours to find out errors can’t be fixed (or categories customized).

    In ‘another lifetime’ I was a mainframe programmer, so I understand things that ‘seem simple’ on the surface to the public are many times extremely hard to do — however — mainstream software should not have such limitations and be as big as mint is. I also wish there was some kind of ‘user manual’ — I did not not a few FAQ’s or their user forum very usable.

  14. Nate says

    I would NOT use Mint again. If you ever have a problem forget about getting it resolved. MINT SUPPORT IS ABSOLUTELY TERRIBLE!!!!!! There is no support phone number, only email. My Mint has not been working for a month now and they are doing nothing to fix it.

  15. Name says

    Within a week or so of setting up my account, some small payments showed up as multi-thousand-dollar Income items. I reported the issue and about a week later received an email saying the problem had been corrected. I responded that it had NOT been corrected. About another week later I received another email saying the problem had been corrected. (Nope, it’s still not corrected.) MINT IS UNTRUSTWORTHY (and the customer support is certainly non-responsive). I’m deleting my account now, and will be highly suspicious of using any mint (or Quicken) resources in the future. Very disappointed; I had looked forward to using it.

    • Nate says

      I would agree! I have 9 months of transaction data on mint which cannot be recovered. My account does not work and has not worked for over a month now! Mint has told me it was fixed 4 times now! I am not over exaggerating when I say, their customer service is worse than any other I have experienced.

  16. says sucks because the Everything category is messed up. When you click on it, it lists the budget accounts instead of the individual transactions. Also you can’t click on it when trying to view the app on your phone. You can’t see if it was put into the right category or not. This unbelievably horrible.

  17. Dpmma says

    I have been using regular old envelopes as my “system” to pay bills and try to figure out where our money goes. We have a checking account, 2 savings and a very small 401K. I have only 1 credit card with a $175.00 balance, which I keep for something to report to our credit, plus a car loan.
    Is mint safe enough to use to create a budget and to try to help me cut back and start saving towards retirement. I’m almost 45 and am realizing that I have to do something now. I am on my Android phone all the time – I should be more aware of what and when I am spending. I am NEED something. Preferably free is the best since we are very limited on $$….I just want to be sure it’s safe and we won’t lose the little bit of money that we have. We struggle weekly. Thanks.

  18. Ben says

    Mint is a terrific concept and the app is a well thought out and elegant implementation of that concept. However, since Mint was bought by Inuit, the customer and technical support has been terrible. The majority of my accounts work fine, but I have been dealing with a host of issues with one of my accounts for the past 8 months. I have exchanged nearly 50 emails with Mint customer support and have yet to see the issues resolved. Nearly 20 of the emails represent exchanges when I have received what appears to be automated responses informing me that the problem has been solved and that the trouble ticket had been closed. This has been incorrect in EVERY case. None of the issues have been solved and the trouble tickets have to be reopened and often rehashed from the beginning. I have asked to speak to a technician on the phone to better explain the problems or to troubleshoot in real time, only to be told that this is not possible. I have asked that my case be escalated or that I be allowed to engage with a more senior visions service of technical representative (after 8 months on the same problem this seems appropriate) and have again been told that this is not possible. 

    So, great concept, great app, terrible support. If you happen to have accounts at institutions that Mint plays with its great. But if any of your institutions change their policies or systems, watch out. You could loose everything.

  19. andy says

    I think mint is a little scary. I’d rather have the option of not putting my account information AND passwords in, but be able to enter my credit card balances and activity manually as I do transactions instead.

  20. Joel says

    I’m curious to see how well this goes having read all the comments. I keep a budget using Mac’s Numbers program and am hoping to find a faster cheap alternative. I do not mind going into Mint and correcting the expenditure category of ATM withdrawals and “Uncategorized” as sometimes computer programs cannot read the mind of a human. I understand the inherent risks of putting so much information into one place and not having another human to point to, spit on, and blame if something goes wrong. I hope, however, to begin recommending Mint to family and friends by next fall/winter, when nothing has gone wrong during that whole time and I’ve seen an improvement in my savings.

  21. Ed says

    I agree with the author about cloud-based apps and security — thumbs down. I want my stuff on my own disk. If I lose it, my bad. I was a victim of the Sony Playstation Network break-in. Even though they only got my e-mail and started using it to spam all my friends, it was quite upsetting and a hassle to undo. Again, if I lose my wallet, my mistake — I’ll deal with it, but I don’t want to deal with someone stealing my SSN, address and account numbers from some data location beyond my control. No thanks.

  22. Ryan says

    As a security professional, the main reason I would NOT use Mint is simply my trust for a company like MINT (Intuit) to manage the aggregate information I process through their services. Fundamentally, I really have no idea what they do with the information that is aggregated by their application. For that reason alone, I refuse to use a product that I know has explicit (and implicit) questions around the privacy of my information.

  23. Mike says

    I know that only aggregates status of accounts, not management. But the idea of it still scares me.

  24. Raehan says

    I used mint for about 10 days then it just occurred to me it is not okay to hand out my financial info to any other person/firm/government. Question is simple….! Why would you want give your banking information to someone else regardless what they say or how secure they claim they are. Yes the interface is definitely attractive and useful no doubt about it. But I prefer to keep my private info on my on devices as they go through daily backup so no worries if my disk crashes. I don’t even use cloud based services to backup my other non-financial data. If I am in Europe, Asia or Australia, why would I release my banking info to a US based organisation. I might use it if I live in the US.

    I have iBank, MoneyWell 2, iCompta, iFinance and lots of other apps installed but I prefer using MoneyWell and currently use it as my primary financial application. Switching between apps is easy if I ever go with any other app.

    But no to Mint.

  25. Donna says

    Mint is a good idea but does not work – it is an exercise in futility – sometimes the accounts work well and download and other times they don;t so it really is not useful unless it is consistent. Their solutions …well….there are none for the most part other than answering your email with the same solution every time even when it does not work the first 7 times. Isn’t that the definition of insanity?

    Who has the time to constantly ask for solutions to their issues !

  26. DSK says

    I kept all of my financial data on Quicken 2004, which did most all I needed. The one thing that bothered me was that ai had to enter regular monthly transactions manually, every month, which was time consuming. I kept all of my data backed up in a separate directory on my hard drive. Of course the hard drive died and took ALL of my data and backups with it. I am now using a Mac, and thought that Mint might be the solution,, but, in order to get my financial records in line, I have to reenter all of my info going back to Dec 2010. It appears that Mint cannot do this. Am i correct? Tried IEEE and iBank4 and both were more than I needed. Thinking of Checkbook Pro or MoneyWiz if Mint does not work. Any help is appreciated.

  27. David says

    I have two unusable Mint logins. After a time, Mint makes changes to
    the behavior of it’s program that cause problems aggregating data.
    Mint is unable or unwilling to address these issues. The customer
    support at Mint is practically non-existant. Although they are
    polite, they are ineffective. Save yourself some aggravation and
    avoid using Mint altogether.

    • CM says

      I completely agree. Almost every time I login, there’s another one of my banks that’s not updating with Mint. And their customer service drones can only spit back canned answers at me.

      Now that my primary bank has been blocking them for the past 3 weeks (and each point points the finger at the other for being the cause of it), I think it’s time for me to give up on Mint.

  28. Raehan says

    To me providing them my banks ids and passwords were the main factors of not using mint regardless of what they claim. The rest of issue are secondary.

    In short, would you give me your bank’s login credentials?

  29. W Musico says

    Does anyone out there know of a financial software or web-based service that allows to set your own budgets/categories and enter/edit transactions categories on a mobile app? I signed up for mint, but it does allow the manipulation of their categories. I use quicken and once had a palm pilot that allowed me to enter and sync transactions with the software, but they don’t have support this.

    I’m not sold on any one software and would gladly switch to the service provider or purchase a robust financial software that does have a mobile app.

    • says

      Hi W Musico,

      Mint allows you to edit your transactions, just like the web site. You don’t need to enter manual transactions since it’s done automatically when the transactions are downloaded. There is nothing to sync.

      It also allows to edit the transaction via the iPhone app.

      As far adjusting budgets, you can do this via the iPhone app.

      The only thing you cannot do is create new categories via the mobile app.

      The iPad app have more features than the iPhone version. The iPhone version is really meant for quickly looking at your personal finance.

      Hope this helps.

  30. RJ says

    Just too very basic and inaccurate categorization make it pretty useless. This truely is a product for those that are money dumb and take no inititive in managing their finances. It’s the easy way out, where you just spend, and it trys to aggregate thoses transaction in nice little categories, so you can spend some more. Reading so many reviews, it’s inaccurate to say this product will kill Quicken because there is nothing to compare.

    The real power of Mint is the data mining capabilities of the software, marketed and sold for millions of dollars. Thats what this is all about. As for a replacement to a full service desktop accounting personal finance application, it is not.

  31. Bob says

    STOP and think before using this product. While it is a very sexy, sleek interface with nice infographics, it is by no means a product to manage your finances. First off it is a one way read only connection, which requires a two step process for any kind of bill payment. Really not that convienent as marketed, for sure. Mint is an infographics display of posted and pending transasctions in your accounts, which excludes payments which are scheduled for future or not yet posted or pending. The idea of circumventing overdraft fees remains a real possibility. I suppose the real niche of the product is the ability to rifle through your transactions and roughly assign a category, which is the process people find the most time consuming, and most won’t do it.
    I also think as the previous poster stated, the revenue generating and marketing ability of the huge. While it is subjective, Patzer is a startup entreprenuer engineer, not an accountant or a personal finance expert and the core product reflects it. In my opinion, while brilliant the product is a glorified smokescreen to gather consumer financial data, demographics, income and sell that information for revenue. Basically it wasn’t designed to better enable you to manage your money, but more so to market specific products and services based on your demographic and get you to consume and spend. If you really want your entire financial profile out there on front street, it’s a dangerous proposition. Let the GenY’s have it since their money management skills are non existent.

    • says


      While I agree on the part you mention about the data collection, I do think is useful for the audience it targets. I do think it adds enough value to help better track and manage your finances. Keep in mind most individuals have nothing and this is a big step up.

      • Bob says

        Yes I agree with you, there is a market for the product. However plenty of caveats which people need to made aware of if they choose.

  32. Lee Holley says


    I am a Mac user. Options are limited for financial software for Macs that are as professional and bug free as Quicken. Therefore I have had to keep a PC around to use Quicken. I am looking for a software that I can use on multiple Macs that is cloud based for syncing. I can’t seem to find one that is not buggy. I will say that I am intrigued by Mint but not sure of the security aspect of the software. Thanks Larry for the video review. My question is this. What do you recommend for a hybrid software that I can use? Or is my security concerns for Mint overblown?

    • says

      Hi Lee,

      If you want to stay on the desktop, I recommend Quicken on a Mac, but not using the Mac version. See my review of Quicken 2011. I use VMWare with Windows Quicken on my Macintosh and is my primary method we manage our finances.

      You Need A Budget is the only one that allows syncing between multiple macs, but lacks investing options. It’s really geared towards budgeting.

      For Cloud based either Mint, or Personal Capital (which I also review) IMHO are the best options.

  33. Aaron says

    I’ve used Mint for about a year, after having given up on MS Money. I found Mint useful for a shallow look at personal finance and as long as your finances were relatively uncomplicated, they worked well. It does have nice features for hiding certain catagories from reports which was useful when I moved money around to purchase a car.

    However, as far as handling investments, it’s really not up to speed for anything then checking balances. I started using an app called “Fund Manager” ( I’ve found for investments this to be REALLY good. It’s not for beginners, more for folks who have tried tracking more complicated portfolio’s in Quicken or Mint. I have a bunch of investments across a few countries due to having lived abroad and this program really handled multiple currencies & multiple markets well.

  34. Jack says

    Step 1: Give us your online bank userID and password

    > F* that … I stopped right there. Maybe I’m in the minority, but I think you guys are nuts to hand over this kind of info to a website … this month, I tracked my expenses using the Google docs spreadsheet when I came across … but when I saw Step 1 … I said, “forget it” … I’m quite surprised at how many ppl are willing to hand over the keys to such private information …

    • mrsthomas says

      I, too, stopped at the “give us your online bank userid and password.” Really? Here – let me give you my cc number and ssn while I’m at it. . .

      • says

        Hi Jack and Mrs Thomas. If you want to understand more of’s security you can visit their web site at:

        While your concern isn’t completely baseless, the chances of this occurring are pretty slim. There are much easier methods in which a hacker can gain entry to your information. Typically most user’s computer is more insecure method. This isn’t to say either that your bank security themselves is completely foolproof. There have been reported cases of banks being hacked at various levels along the security chain.

        So you have to ask the question with any online service, how much do you trust the provider’s security?

        • mrsthomas says

          I typically am pretty cynical as my husband is the manager of the production control portion of a computer center. I am the product of 27 years of a security conscience husband. :-)

          I have not ruled out completely. I do want to give Quicken a chance since I’ve used it since the demise of Microsoft Money. . .which I miss terribly. Quicken just doesn’t have some of the functionality I desire. We’ll see. . .

          Thank you so much for your response. I appreciate your review of – especially for those of us who research before handing out sensitive information.

          • says

            I do mention in another post some Mint alternatives. Some are locally installed applications, like Quicken.


            Though IMO none are as complete as Quicken.

        • Jack says


          You totally miss the point. I never mentioned any concerns over the quality of’s security measures. My main concern is giving Mint, a website that I happened to come across, my personal bank info. Who is Mint, what do they do, what can they NOW do once they get the keys to my bank acct, etc. Who keeps Mint in check? Who knows what they are doing “behind the scenes” with such personal info?

          That being said, I don’t care how wonderful’s security is or isn’t. If people want to hand over the keys to their bank account to some entity on the Internet, that is their prerogative. It’s a free country … as for me, I choose not to.

          As always, caveat emptor (let the buyer beware).

          • QVP says

            ALL financial tracking/budgeting products work this way. You either provide your various banking websire credentials or you don’t use their services.

            As a side note, I also do use mint (have for several years), and I definitely like their website and the transaction tracking it provides. Other posters have commented on the trouble they have with some accounts not updating properly for extended periods. That is true and it’s caused because Intuit wrecked mint’s data aggregation software when they bought them. Every other major financial institution uses yodlee as their back end data aggregator, and it works perfectly. For some reason, Intuit insists on using its own technology, which is broken. :(

            Having said that, I don’t really have any troubles anymore with the few banks that I have it connected to. You could also just go directly to and they offer the same service, and its data aggregation never fails. I actually use both services. I like them both quite a bit but Mint has a better web interface.

  35. Rob says

    Great review! I’ve been looking for a simple budgeting app, and was recommended by a co-worker. Also, if security is a concern, here’s a blog article from the NY Times outlining the security infrastructure: They seem to take these concerns very seriously.

  36. Jeff B says

    Thanks for reviewing Mint & Personal Capital. I have been using the retired Microsoft’s Money product (free) and find it meets my needs quit well (rental property, investments) without Quicken’s constant reminders to upgrade after 2 or 3 years — plus I found several errors in Quicken that were really pathetic. I used Quicken for about 10 years prior to Money.

    With money I do have to log into my financial websites and download the transactions. If I could skip that part it would be worth switching to Personal Capital, but was scared off by your review — that it doesn’t work for different tax accounts (by the way were you talking IRA vs non-IRA?).

    Thanks again for posting your review.

    • says

      Hi Jeff B,

      Personal Capital DOES work with tax deffered accounts. The issue is in the reporting they don’t consider it tax deferred (ie stating a mutual fund is tax inefficient when in an IRA account). So transactions from your accounts will work with Personal Capital no problem.

  37. Meg says

    I just want to be another voice in this sea of voices to urge someone reading this NOT to use I am not writing about the security issues (if one is willing to use a site like this, then you must assume they have already made the decision to share their bank info and login) but about the ease of use or lack thereof. Mint used to be great. It’s user interface is downright *dreamy* if you ask me – colorful charts and graphs will get me every time! I loved that I could tag transactions by who did the spending in my family and then compare each person’s spending in any given category (Yes, I got petty and compared how much I spend at the coffee shop each month to how much my husband spends so I could show him a chart!) and that a lot of the hard work sorting through transactions and categorizing them was done for me – or easily managed by “rules” I could set in place at the same time I was editing any given transaction (unlike on Adaptu….). But Mint has gone down the tubes. It’s is terrible now. As many other people before me have stated I have been unable to update my accounts for weeks and customer support is THE WORST and they keep sending stock emails that feel somewhat patronizing in nature and then saying the issue is resolved when it absolutely is NOT. Please do yourself a favor and don’t waste a precious moment of your life getting caught in Mint’s web. It is not worth it. Pinch a penny, save your sanity!

  38. QVP says

    This is overhyped crying. Yes it’s true that Mint used to use yodlee (the industry standard) to aggregate data from all of your banking sites, and it always worked without issue. When Quicken took over, they replaced yodlee with their own (broken) backend aggregator. Yes it will periodically fail for some accounts and it can remain broken for weeks (support can’t help).

    However, for the majority of accounts, these problems don’t occur, and for the accounts that do have trouble, those connections will eventually start working again after a few weeks. Yes it’s horribly annoying when it happens to you, but it doesn’t happen to most people, and the problems are usually not permanent.

    I do use other sites as well, and ALL others use yodlee as the backend, and they never break. I certainly wish Mint would go back to their old aggregator, but the front end web interface is still the best one available, and it’s the best choice for most consumers.

  39. David S says

    I have gone through 3 or 4 iterations of trying to get to function adequately over the past 3 or 4 years, including right now. This time around, I have the same issue I have had every time. I have between 15 and 20 accounts, and 20% of them won’t load. In my previous experiences, I’ve received the same poor service as described above, with no resolution after several months. If even a couple of accounts can’t load properly, my overall financial picture is skewed, and Mint is useless. Without the ability to manually enter data for problematic account, Mint use is an exercise in constant frustration. As someone else said, if you’re young or have only a handful of basic accounts to track, Mint can be a great tool. If you want a complete picture of your finances, you need a tool that won’t have gaping holes.

  40. Aaron says

    Hi all,

    I’m a relatively advanced investor (investments here and directly in foreign countries) and I’ve tried Mint and Personal Capital. I like Mint and use it, but mostly for monthly budget work. I used to use Money before it and it’s definitely a step down from Money in capabilities, but it works. While my investment accounts in the US do load properly in Mint, I don’t really use Mint for investment tracking. I do use another tool, Fund Manager which is not cloud based, but rather desktop based. It’s excellent for tracking investments, not just funds either (it does options, stocks, funds , etc). So Mint for monthly finances, and Fund Manager for investment tracking.

  41. Propinquity says

    I was so happy to find Mint, but am now telling all to beware. My accounts are listing duplicate transactions and RE-duplicating the same ones day after day. I’m up to 42 times on Morgan Stanley today and 39 on Schwab. Mint Customer Service, which used to send a response within 24 hours — form letter thought it may have been — now doesn’t respond at al. And it’s been over a week. When you go on the Community Forum you see the same complaints going back YEARS and no end in sight. All I can trust Mint for now is to keep tabs of cash transaction categories.

  42. Kara says

    Mint Credit Monitoring is terrible. Not worth the $200 upfront fee they charge. Customer service was poor. Questions were never answered correctly. Going back to MyFico because it is more reliable.

  43. Andrew says

    The software is just broken. It looked great at first, but as soon as you try to use it, basic calculations, like the value of your stock portfolio, are wrong. It’s horribly broken. This is not to mention that customer service is non-existent. The forums are full of people complaining about various issues, none of which get resolved. (I have occasionally seen a fig leaf of an answer, when a moderator will ask someone to send a one-on-one email and close the topic and pretend that the issue is due to a customer-specific fluke and not the whole damn system being broken.) Because they are so apparently understaffed, I have a lot of trouble believing their “bank-level” security claim. (For one thing, a basic username and password as the only authentication for every user is not bank-level security, so it’s false on its face.) It’s a scandal that anyone takes this site seriously.

  44. Dean says

    I am not using any personal finance software now but I want to start. I use Apple products at home (MacBook Pro, iPad, iPhone). I do not want to use Mint (weak investing support, no online bill payment, no bank reconciliation capability). I also don’t want to use Quicken for Mac Essentials. I am interested in the VMWare Fusion workaround so I can use Quicken on my MacBook. I understand that you can use VMWare Fusion to transfer an existing Windows based Quicken application and data to Mac, but can you use it to start using Quicken for windows on a Mac on a de novo basis?

  45. dont' spam says

    mint is a joke. You cannot produce reports sorted by date so it is useless for tracking expenses month by month on a spreadsheet, and useless for tax prep. The website is a mess – very hard to navigate, hard to find options, etc. What the heck is “trends” for example.
    I would love to find an alternative, even if I have to pay a small fee.

  46. CJ says

    Larry, you said in this article that you’re using Excel spreadsheets for keeping track of everything. Is there a specific template you use or could point us to along with a crash course in financial tracking using Excel? I’ve been using MS Money for a few years now but it’s starting to get outdated and there are some things on it that need fixed which will never happen now that they have discontinued it, so I’d like to look at other options that aren’t using third party websites.

    • says

      Hi CJ, I use Excel spreadsheets to track things asset allocation for our retirement. Unfortunately no my spreadsheet isn’t ready for others to use nor do I know of any good templates.

  47. James says

    I’m sorry I did not find all of these comments before today. I posted this on

    I tried Mint today because of some good reviews out there. The transaction history limitation is a severe limitation making Mint not a valid solution unless you are willing to live without the transaction details needed to build a good budget. I’m not willing to start from scratch and live without the history, so I am closing the account the same day it was opened. It’s too bad the reviews did not point this out as I would not have tried Mint had I known about the limitation.

  48. says

    As several comments have clarified, Mint’s publicity is misleading and bogus. But it is safer with some banks than with others. E.g. lets you create an “access code” which only allows mint to have read-only access to your data. Though, as discussed at this still leaves other possibilities for withdrawal open.

  49. Victoria Z says

    I saw your review on Mint. What I am looking for is basic. I want to be able to put all my monthly expenses ie: house payment, car payment, cable, electric, phone ect….. with account numbers, phone numbers, due date, amount due, amount paid… ect all in one place and have it calculate for me. Is there a free on line budgeter like that?

      • says

        Besides Quicken, as Brian in Austin noted, Moneydance is a real alternative.
        I was so unhappy with how Quicken would abandon old software (e.g. the Mac platform) and force me to upgrade to new stuff I really didn’t want, that Moneydance is my preference. It may not be quite as smooth an interface as Quicken, but the same code works on Windows, Mac, Linux, etc, which means my choices aren’t constrained. And I can get plugins and even make my own scripts to add new features.

  50. Rob says

    I am an active investor with a decent portfolio spread across several brokerages, banks etc. and 2 rental properties I would like to keep better track of.
    I have been using Mint for about 3 years now but am frustrated by the lack of reporting and the updates breaking from time to time.
    Is Quicken 2014 – Rental the right answer or is there a different product I should look at first? I don’t do much with the budget function of Mint…really only transaction aggregation at this point.
    I dread converting over the 50+ accounts from Mint to Quicken (remembering what the usernames and pwds are and losing the history) – but seems I might be at that point. Any suggestions?

    • says

      Hi Rob,

      Sounds like Personal Capital is more of a fit for you (at least for online services) compared to See our Personal Capital review for more details. Though it doesn’t track rentals (just like

      Quicken is the most comprehensive and does transactions. So it’s not a read only app. If you are really serious about managing your rental properties and is a business, why not use Quickbooks or Quickbooks Online?

      • Rob says

        Thanks Larry – I just took a look at the Personal Capital threads and website – and it looks like that may certainly be a step up. I figure it’s going to be a pain to transition to either quicken, quickbooks or something else so figured I’d ask what the right one was before diving in. I’ll take a look at quickbooks.

  51. says

    Larry –

    Thanks for your review. The user comments and your responses are what I found most valuable. I have been working towards finding the right tools and services for my needs and it sounds like I am not alone in searching for the right formula. I wold be grateful for some pointers.

    I have my own business and also own rental properties. I have 5 online accounts with Chase. I have a trusted bookkeeper who I have weaned off of spreadsheets and we use Quickbooks Pro 2006 for Macs. I have considered upgrading Quickbooks but I have been scared off by horror stories and know that Intuit is not Mac friendly. My IT consultant has suggested that I purchase a laptop just for Quickbooks windows. Do you think that is wise? My reaction was always that it would complicate instead of streamline and I have been waiting for a good mac based small business solution.

    I have used Mint for years now. I googled your article because I was trying to get more functionality out of it and collapse any duplicate processes or systems . I use Mint to aggregate all of my info. I like the easy on the go access and up to the minute view of my net worth. My bookkeeper is not yet maximizing all of the online banking features which should help with some of my issues.

    Based on my specific situation any software thought? Any advice on what to do about Mac Quickbooks Pro 2006

    • says

      For a business, we recommend Quickbooks Online over the desktop edition on either platform. If you must, virtualize Windows and use QuickBooks for Windows instead of the Mac version. See our review for more details.

  52. John Pitt says

    I don’t understand how anybody can recommend Mint. It’s essentially unusable for me. The servers are agonizingly slow, and the Category functionality simply does not work. Trying to change Categories is hit or miss — some changes take, some don’t.What a mess! I suspect Quicken is letting it die, especially the free version, to get people to switch to its legacy software. I can’t stand it any more.

    Mint has just one advantage — its ability to autolink to your accounts and sweep in your data.

    I just have one question. Can anybody recommend another platform that has the autolink feature with decent analytical functionality and a committed team that stands behind it?

  53. KP says

    Does Mint allow for multiple users for the same mint account? If so, do both log-in with the same username/password or are those different?

  54. John Pitt says

    Larry, thanks for your suggestions. Yodlee is new to me. An industrial-strength expenses aggregator is really all I’m looking for since I run my own analytics on spreadsheet with proprietary categories. Personal Capital was going to be my next stop, but I will add Yodlee to the list.

  55. Joy M says

    I’ve used MINT for about a year now and have generally found it easy to use and helpful in tracking my spending and accounts (checking, savings, brokerage, 401K, amex CC). Recently, all of my transactions are showing up as “UNCATEGORIZED.” This has rendered the service utterly useless to me. Based on the forums, I’m not the only one suffering from the product glitch. Hopefully an update be will be released soon. Otherwise I suggest finding an alternate solution.

  56. Chuck says

    I’ve used for 4 months and I just love it. I had one connection problem and it was solved within 12 hours. I wish it had bill pay, but my bank has that, so that’s fine.

    I love how the goals work. The budgeting takes a bit to setup, but I’ve found that with every budgeting program. It auto-categorizes everything and learns as you correct. It matches Loans with Assets pretty well. And the Overview is fantastic. I love seeing my Net Worth creep up every month. ($618,000 today).

    The suggestions (ads) are the first ads I’ve ever seen that are actually helpful. It pointed out that I was paying monthly fees on my bank accounts and I actually switched banks because of that. I didn’t like Chase bank much anyway. It knows what interest rate I’m paying on my credit cards and suggested new cards with no annual fee and much less interest rates (some with 0% for 15 months).

    It looks like a lot of people have had issues. I just haven’t. I love and I hope they keep improving it or add a Premium version which will let me pay bills with it.

  57. Ed says

    Thanks for the great info! I’m going to check out Mint for sure…I’ve been interested in getting my finances in top shape since I just started a career after graduating from college. I’ve been using Credit Sesame to help boost my credit score, to plan for long term expenses like home loans.

  58. Selwyn says

    I have used Mint for several years now, primarily because of direct access to the bank accounts. However, since inception it has never been better than a 5/10. It misses the absolutely essential features of bank reconciliation and import of transaction ability.
    It’s a wannabe accounting package. When they came out with the iPad version, I thought they were on a path to radical improvement. The IPad programmers need to be congratulated! However, my praise stops there. The iPhone version is terrible and the browser version is very average and needs a real makeover.
    But here is the real beef. Their support is absolutely useless. First of all, it appears that they outsource to foreign countries and the the support staff don’t understand English or are not properly trained. For example, I have had two major issues and both of them were not resolved. In the first instance I accidentally deleted the wrong account and lost two years of data which couldn’t be recovered although the banks had the data available. Despite many hours of frustration there was no way to retrieve the data because there is no import facility.
    My current experience is even worse. One of my accounts is not updating and hasn’t been for three weeks. I have been trying to get support on this matter and have had five different support people tell me how sorry they are and that the problem has been escalated to their engineers. But no response. I tried to phone them but could not find a phone number. Now folks, if the company hides its phone number so that support cannot be reached by phone, then you must know that there are real issues.
    To make matters worse, Mint is owned by Intuit, makers of Quickbooks and a public company. What does it say about the company and it’s management if they block communication? What does it say about the company if they are having a technical issue for over three weeks and nobody is prepared to own the problem and let their customer know how it is being resolved.
    Five different support people all responding with different answers, some absolutely irrelevant and one or two people saying the problem has been escalated. To whom …well nobody knows.
    If you want real budgeting and accurate records, Mint is not the right choice. Try a company like YNAB. I use their software and can vouch for its excellence. It’s not free but it has only a one time purchase price of about $60 . And by the way I’ve tried Quicken as well and they too lost all my data when I purchased an upgrade and something went wrong. Quickbooks is being challenged by companies like Xero and will start to lose market share, which they have had the privilege of dominating for a long time. But I think for Intuit the writing is on the wall due to a culture where customer service takes second place. Good luck and don’t be fooled by FREE. You get what you pay for..

  59. JustAMintuser says

    In WellsFargo website you can create “guest accounts” with “view-only” mode.
    This is enough for Mint and safe for the user.

  60. David S. says

    Don’t get fooled. Mint is buggy, and the support is virtually non-existent. Even if you are initially pleased with its capabilities, you will ultimately be frustrated as the application fails to perform simple operations correctly over time. Program design is subject to change without notice, which means that features you once relied on are no longer there. The feckless customer support will further frustrate you. I’m being generous when I say that reporting problems to Mint is difficult. And, it’s about as effective as reporting the problems to your houseplants.

  61. Sam says

    I signed up with Mint 11 days ago. I spent several hours inputting my financial information, only to find that transactions from one of my credit cards (a popular US Airways card issued by Barclays) aren’t reported into the tool. I reported the problem to Mint and the issue is still not fixed. The only reason I haven’t dropped them yet is because I’m not yet willing to write off the up front investment of time that it took to set it up. But regretfully I wish I had selected another tool.

      • Steve Plak says

        Sam, totally agree with Larry. I linked a savings account into Mint which stopped updating July 2014. Sent problem email to them and about a month later they say its fixed. Do not know what they are looking at since no transactions coming over almost a year later. Issues with Yodlee are that they show incorrect monthly balances, also every screen will show a different amount. For example If you look at Net Worth they will show a different Net Worth amount on every screen.

  62. Rob says

    I started using 4 or 5 years ago and it has helped me change my LIFE.
    Yes, it’s buggy. Yes, it’s not perfect. But for free what more can you ask for. You find a way to make it work for you.
    With anything if you don’t put forth the right effort, what you set out to do will ultimately fail.
    You have be diligent. Categories items on a regular basis. Plan you budget each month. Address syncing issue best you can. Fix errors when they occur. Seems like a lot of heavy lifting but when it works and when you work with, it its great.

    With a change in attitude, hard work, patients AND Mint I went from feeling like I was living paycheck to paycheck to being credit card free and having savings for my kids college, emergencies and home maintenance cost such as few roof or chimney repair. The only debt I have it is a loan for a modest house I purchased 2 years ago. (no store credit, not car debt… my 2005 ford escape works just fine thank you)

    Mint isn’t perfect. You aren’t perfect. But if you have the right attitude and are willing to take a good hard look at your spending habits Mint can help you make a change for the better.

    I can’t thank Mint enough!!!

  63. Tammy T says

    I am simply looking for a program that will take my bills and my income and tell me when to pay what bills and how much should be spent… heck my bank and give me a ton of free graphs and pie charts that track all my spending -dont need that . Looking to maximize my income to bills putting extra to savings .. have not found that yet :(

  64. Ben says

    In August, I had credit union accounts begin showing me someone ELSE’s transactions! At the time, I’d forgotten my online info and my online access was locked. I called the credit union, changed my password, and finally updated the info in Mint. This caused the incorrect transactions to stop posting to my account. However, despite SIX WEEKS of email correspondence, Mint’s team cannot seem to make the transactions disappear from my account pages. This means all these bogus transactions that belong to someone who lives in Austin, Texas continue to mess up all of my budgeting.

    Moreover, there’s another unsuspecting Mint user out there of whom I know every transaction they made for 4 weeks. I know what restaurants they went to, where they got groceries, and what day they traveled between Houston and Austin. I know that I can’t really do anything devious with that info (not that I would ever want to), but it’s a MAJOR privacy issue that is obviously unable to fix. I’m starting to seriously question the competence of their technical crew, and might start looking for a different service. Like others have said, this is what you get with a free service I guess.

  65. Brian says

    Thanks for the great review. I’m an old MS Money user but switched to iBank about 5 years ago. I’ve recently analyzed how much time I spend using iBank in an attempt to determine how beneficial it has been. I’ve started to question the value of iBank, Quicken or any other tool like this. What attracts me to Mint is its simplicity and active budgeting features. Most of the tools like Quick and iBank have no ability to manage your finances as a service (i.e. txt’ing you as transactions pour in). I’ve found myself wondering … what exactly is the point of managing my finances like I do in iBank? What is the point of keeping track of where every single penny goes? Is this just an OCD manifesting? Is using iBank just a way to make me “feel like” I have my finances under control? Am I alone here or do others agree with me? I guess I’m trying to gain some validation from others out there because Mint + Personal Finance seem to be big winners here…

  66. says

    Like with quickbooks, this software doesn’t project earnings or predict profits, despite what the marketing vaguely suggest. It makes boring historical data look pretty and charges you money for doing so..

  67. ichimunki says

    SECURITY ISSUE: I recently received an email from at my personal email address with a weird transaction from Bank of America. Out of curiosity, I logged into Mint with my personal email address and realized with shock that I was looking at someone else’s account with their cash balance, bank information and credit information. I contacted Mint immediately and expressed concern about their security. My email wasn’t returned until the next day where they asked me for a ton of information (screen shots, list of bank accounts, etc.). I was like – “hey, I contacted you out of mere courtesy. It’s your job to fix the problem and I’m not spending more of my time helping you fix your security issues.”

    The major flaw in Mint is when users sign up and set their email address as the log-in, Mint does not verify the email address is actually their email address. So I’m getting emails from Mint for some poor woman from Fort Worth, TX. Wherever you are Fort Worth, TX woman, no one stole your account – you just typed in the wrong email address. Most internet product companies have email verification. Why not Mint?

  68. Ty says

    Mint was a tremendous startup and had great customer service. They are now owned by Intuit who owns Quicken. Intuit is renowned for their horrible customer service. Mint is free but here are things you should know. I’ve used Quicken since 1984 (On an IBM XT and an Epson dot matrix) and Mint since it was beta.

    It is also important to know that Mint is based around the financial novice who pretty much wants the software to tell them what to do. More ominously what fund to buy or bank to park their cash in.

    Mint forces you into their categories. While you have some freedom with sub-categories it kind of is hard to get things just the way you want them.

    Mint doesn’t give you running balances of your accounts.

    Mint sometimes imports double entries from you financial institution. Sometimes it does not. They told their customers “not our problem take it up with your bank.”

    Don’t contact their customer support. Just go online. Your mental health depends on it.

    Quicken created a really bad Quicken Online and bought Mint a few of years ago to replace it and bolster their online reputation and pretty much have made no improvements at all. It’s as if they are afraid to touch anything.

    There are no custom reports. if your finances are simple that doesn’t matter but if they are not it really does.

    Why use Mint?
    There is no competition. None. Quicken has had no improvements Mint has not because there is no incentive. Yes there are open source applications but have you seen them?

    Bottom line. It’s pretty. It kind of works. But do you trust your money to “kind of.” Also don’t trust the reviews. Intuit is an old software company and an old hand a gaming the reviews.

  69. Frank says

    was very interested and went to use. BIG TURN OFF!

    I have access to all my financial acts. And only enter passwords to sign on to their act. This program is asking me to give all my passwords and screen names. This puts my trust in someone else and either on line or within this program. Protecting your passwords is hard to do and even so allowing someone else access to all my acts. Seems a great place to hack. I trust intuit and use their products but NO I WILL NOT PLACE MY INFO ON SOMEONES SITE. I have program that tells me what card is best to use a x spot and does not ask even my name. Each of my financial acts are responsible for their own security.

  70. Delviaje says

    I am one of those who deeply regret ever visiting I am not sure how they gained access to much of my personal and financial information but I am certain that it has caused a massive security breach that could have cost me a loss of hundreds of thousands of dollars in my retirement account had I not activated a unique multiple tier security feature offered by my investment company. Despite repeated requests, has failed to respond or to provide any support whatsoever. To this date, unknown sources attempt to access my retirement accounts via, and I can get absolutely no assistance from My advice is to avoid sharing any information whatsoever with Once the breach occurs and the genie is out of the bottle, you cannot fully repair the damage.

    • says


      Can you describe in more detail how someone could have accessed your account via Two issues:

      Account number isn’t included anywhere in the system is read only you cannot make transactions through it

      So they would have had to somehow gotten access of your account username/password to then login to the service you are using.

      In many cases hackers get your account info by using the same user/password combination from other sites, and if your desktop computer is hacked they can capture your keystrokes and in some cases even your video.

      How do you know for a fact this in-fact occurred through Mint and not via some other means including possible 401(k) provider’s own web site?

      I’m not saying what you state is impossible, but highly unlikely. If it is, do want accurate information on the subject.

  71. Delviaje says

    I would like to provide more information but I am at the mercy of, and they have not responded to my requests for assistance. I can tell you that I am receiving alerts from the tech division of my investment company that is making repeated inquiries into my investment account and I do not have an account with…….Ironically, just contacted me via email. I suspect they have somehow viewed my posting with you or one I posted with They confirmed I do not have any active investment, banking or financial accounts linked with them and say they need more information to investigate. I will post further after I communicate with them. Could be that someone is somehow reflecting the credentials of but the techs I spoke with (via phone) at my investment company felt the inquiries were coming from

  72. Savery Lady says

    Mint is unable to correct problems with my Chase account. This is an ongoing problem-months. Chase told me there is a simple fix if Mint would do it. I passed this along to their support team. No response, nada. Their support used to be good. Now it is the worst on the web. I have heard this problem over and over on the web. Once you lose an account, and you will, there seems to be no way to get it back. Beware!