Which finance software should you use, Mint or Personal Capital? This question is one that’s often asked because both are very popular online tools. At a casual glance, they might seem the same — both are personal finance apps, allow you to sync your financial accounts in one location, and are completely free to use. But there are distinct features that make each one different too.
How does Personal Capital compare to Mint? Which is better and why?
First, let’s get into a little history with both services.
Mint is a free service (see our review) was started in 2006 and was acquired by Intuit in 2009. Since Intuit’s announcement about the selling of Quicken, Mint has become their sole focus for personal finance management.
Unlike Quicken, there is no local software to install, and you can access the service with any web browser or mobile device. And like Personal Capital, the site is very user-friendly.
The platform incorporates all of your financial accounts, including bank accounts, investment accounts, credit cards and other loans. It also provides you with a big-picture view of your entire financial situation on one website.
About Personal Capital
Personal Capital is also a free service and (see our review) has a lot of similarities to Mint, but focuses primarily on investing. They are two services combined into one: the free personal finance app and their paid financial advisor service. This comparison will only focus on Personal Capital’s app.
Unlike Mint, Personal Capital can be used for planning for future financial goals such as retirement, saving towards college, buying a house, etc. Personal Capital has the tools to analyze your investments and tell if you are on track.
Jump down to the respective section to get the information you need.
- Where Are They The Same?
- Where Are They Different?
- Bill Alerts
- Customer Service
- Investment Analysis
- Mobile App Access
- Retirement Planning
- And The Overall Winner Is…
Where Are They The Same?
|Linking Financial Services||Mint and Personal Capital can link up to thousands of financial institutions which includes banks, credit cards, loans, and your investments.|
|Email Notifications||Get alerts on changes to your finances on a regular basis.|
|Cash Flow Reporting||Both can tell you where your monthly expenses are going and into what categories.|
Where Are They Different?
- Budgeting — Personal Capital can only monitor cash-flow and cannot create a budget.
- Ways to Save — Mint gives recommendations on ways to save on the money you spend on your credit cards, investing, insurance and loans. Though this is how Mint makes makes their money.
- Credit Report Monitoring — Mint’s free service can monitor changes overall credit score on a quarterly basis.
- Mint Credit Monitor — You can get a more detailed report from the three credit agencies via this additional paid option for $16.99/month.
- Two-Factor Authentication — Mint.com offers two-factor authentication to keep your personal and sensitive data secure.
- 401(k) Fee Analyzer — Determine which funds in your retirement plan are costing you the most and lower your fees.
- Retirement Planner — Find out if you are on track towards retirement and play “what if” scenarios.
- Financial Management — Via their optional paid service, Personal Capital can manage your money and give investment advice.
- Asset Allocation Target – Are you overweight or underweight in any of the major equity categories?
- Ad-Free Service — Unlike Mint, Personal Capital does not monetize their service via ad banners or recommended services in which they get a comission.
The Comparison of Mint vs. Personal Capital
We break down the comparison into these categories: Budgeting, Bill Alerts and Bill Pay, Synchronization, Customer Service, Investment Analysis, Security, Mobile Access and Retirement Planning.
Unlike Personal Capital, Mint.com is a budgeting platform, not an investment platform. It primarily focuses on Millennials, managing debt and budgeting, while the investment section of Mint seems like an afterthought.
Mint has a full-featured budgeting section where you can get a breakdown of spending per category. From there you can put limits on your spending per category and see an overview of where your financial situation is. This functionality is available via the website and app.
Personal Capital recently launched their spending tool whereby you can monitor spending habits. You get access to a details list of expenses per category and can set an overall monthly spending goal but cannot break it down per category. Currently, this feature is available only via their mobile app.
Mint is the clear winner in the budgeting category. It has a full-featured budgeting functionality that you can access from your mobile or desktop.
Personal Capital, on the other hand, does not offer a full-function budgeting tool. You can monitor cash flow but cannot set specific spending targets. However, in my opinion, budgeting functionality is overblown.
Both Mint and Personal Capital have a feature to alert you on upcoming bills. Though from our testing, Mint catches many more bill alerts and accurately reports bills that are coming due. Personal Capital, on the other hand, seems to miss many bills and would not use this functionality to rely on bills to pay. Mint will also notify you via email of a pending bill.
Based upon the reliability of Mint, we recommend using Mint for billing alerts over Personal Capital.
As I’m sure you can guess, Mint.com uses Intuit’s synchronization service. When Mint was created, it used the external service Yodlee to aggregate financial data. Intuit switched over to their own internal systems when they purchased Mint — assumedly to save costs.
Personal Capital, however, uses Yodlee to sync up financial services and has much fewer reported synchronization issues.
Mint uses their in-house system to sync with financial institutions, which means that Mint has been very unreliable to the point where synchronization stops working. Personal Capital uses Yodlee to perform the syncing, which has been a much more stable service.
While I don’t have specific numbers, both can sync up with a similar amount of financial services.
Synchronization, from our testing, is not as reliable with Mint when compared to Personal Capital. Also, if you do have issues, Personal Capital appears to be more attentive to fix the issue than Mint.
The clear winner in this category is Personal Capital.
This has been a sticking point with many Mint users — there’s no customer service. But every time I’ve contacted Personal Capital, I’ve gotten a quick response (less than 24 hours) to my questions. It’s been reported by many users of Mint that if you run into any problems (e.g., synchronization) support is pretty much useless. Personal Capital users have not reported any issues reaching customer service or resolving issues.
For the most part, Mint doesn’t offer any tools to manage your investments. While they do show portfolio values over time, there are no tools available to aid with retirement planning or analyzing asset allocation or fund expenses.
Personal Capital shines in this area. You get access to projected portfolio values, retirement forecasting, possible variables that may affect your retirement goals, and a personal evaluation to see if you’re on track.
Mint, on the other hand, has no similar functionality.
For peace of mind, Mint offers two-factor authentication. Personal Capital, however, has a “poor man’s version” that requires you to register your computer before using. But you cannot log in unless the computer is registered via a PIN sent to you in a phone call or email.
Both services are read-only, you cannot perform transactions (i.e., transfer cash out of your checking account) via the service, and the data they download does not include any account numbers or other identifiable information should your account get compromised.
Personal Capital and Mint’s app allows for fingerprint login on iOS devices that support it.
Mobile App Access
Both of the personal finance software have apps for Apple iOS and Google Android. For each service, some features are exclusive to the mobile app or the website. And you’ll be able to process most functions on the go.
This fact makes Mint and Personal Capital especially ideal for Millennials who use their mobile phone as their primary, and in some cases only, device.
Mint.com does not offer a retirement planning overview, projected portfolio value or any other investment-related features.
With their latest Retirement Planning feature, Personal Capital will help you determine how much you need to save for retirement within just a few seconds. And the best part is, this feature is completely free.
Mint vs. Personal Capital Summary
Personal Finance Software
|Review||Mint.com Review||Personal Capital Review|
Overall rating as by Investor Junkie.Rating
|Ease of Use|
|Tools & Resources|
|Promotions||None||Join for FREE|
|Credit Score Monitoring|
|Import QFX, QIF Files|
How can you access the sevice? Website only? Via smartphone app?Access
|Website, iOS App, Apple Watch, Android App, SMS||Website, iOS App, Apple Watch, Android App|
More security to prevent unauthorized access to your account.Two-Factor Authentication
|Customer Service||Phone: 24/7; Email|
|Sign Up||Sign Up|
And The Overall Winner Is…Personal Capital
In fact, we’ve named Personal Capital as one of the best investment apps. Though Personal Capital isn’t as good in budgeting and bill pay where Mint excels in this functionality.
But overall Personal Capital is more reliable, has excellent customer service, and retirement planning and investing features second to none.
In truth, Personal Capital and Mint.com are not competing personal finance platforms. Personal Capital is an investment platform with limited budgeting or billing capacity while Mint.com is a budgeting platform with little investment support.
You can, therefore use Mint.com as your budgeting tool and handle all of your investments through Personal Capital. Since both are cloud-based and read-only services, nothing prevents you from using both simultaneously.
Readers: Do you think we missed a comparison between the two? Please let us know in the comments, and we’ll add it to the list.