Review of: CountAbout
Reviewed by: Ruth Lyons
Last modified: October 16, 2017
CountAbout is the only budgeting app that allows you to import from Quicken or Mint. The service allows you to easily sync your personal finances in one location, and with reporting. The downside is CountAbout lacks any advanced financial planning features.
Personal finance and budgeting software options have come a long way in the last decade. Security and technology advances make it safe and easy to link your financial accounts, so you can manage your personal finances from your desktop or on the go.
Quicken was once the king of personal finance, with a comprehensive and versatile desktop-bound program. After acquiring Quicken, Intuit added an online version. Still, the purpose of Quicken Online is not reconciliation or tracking your full financial situation while on the go.
CountAbout allows users to migrate from Quicken without losing any historical data. Then their money management software automatically syncs your old and new financial data from your desktop or any mobile device. Their program allows you to easily keep track of spending, categorize transactions and create or manage budgets. And it’s clean, intuitive and ad free.
CountAbout Features
| Price | $9.99 - $39.99/year |
|---|---|
| Budgeting |  |
| Bill Payment |  |
| Investment Monitoring | |
| Access | Website, iOS App, Android App |
| Credit Score Monitoring | |
| Bill Management | |
| Retirement Planning | |
| Currency Support | |
| Custom Categories | |
| Two-Factor Authentication | |
| Import QFX, QIF Files | |
| Online Synchronization | |
| Promotions | 15-Day Free Trial |
How Does CountAbout Work?
Logging into CountAbout takes you to the site’s main Transactions tab. This is where you will set up your account. It’s also the spot where you’ll add and categorize transactions (or flag them to deal with later).
Elsewhere on the site, you can create and edit budgets, run reports — such as to compare your spending against your budget — and manage recurring transactions, such as mortgage or rent payments.
CountAbout’s account registers provide an up-to-date picture of your financial status. That’s because CountAbout reflects all transactions you’ve entered or downloaded — not just those that have cleared the bank.
Don’t like CountAbout’s default spending categories? Maybe you don’t have a pet, so you don’t need a “pet grooming” category. Or maybe you’re a horse rider, so you want an “equestrian” category. CountAbout makes it easy to add, delete, rename or merge categories.
CountAbout also offers information-rich graphics that provide a quick visual sense of whether your spending in specific categories is keeping pace with what you’ve budgeted.
CountAbout supports automatic downloading of transactions from more than 12,500 financial institutions (premium subscribers only). CountAbout also supports downloading of investment balances, such as 401(k) balances, but doesn’t support investment transaction imports.
There are a lot of other functions you can explore, from memorized transactions to tagging to tracking investment balances.
CountAbout Alternatives
| Personal Finance | | Recommended | Recommended |
|---|---|---|---|
| Rating | 7.5/10 | 9.5/10 | 8.5/10 |
| Budgeting | Yes | Yes | Yes |
| Investment Monitoring | No | Yes | No |
| Promotions | 15-Day Free Trial | Join for FREE | FREE First Two Months |
| Review | — | Read the Review | Read the Review |
Pricing
You can choose either Premium ($39.99/year), which provides full access to all CountAbout functions, including free, automatic downloading of all your financial transactions (banking, credit card, mortgage, etc.), or Basic ($9.99/year), which includes all of the above except automatic downloading from financial institutions.
When you join, you will automatically be signed up for a free 15-day trial of CountAbout Premium. After your free trial, you will be given the opportunity to choose to subscribe to either the Premium or Basic service.
Screenshots
Security
CountAbout uses a respected third-party service, MX, to connect subscribers to their financial institutions.
Similar to the other online aggregation services, CountAbout does not store usernames, passwords, account numbers, phone numbers or addresses. Your encrypted email address is the only thing CountAbout has that identifies you.
CountAbout supports a two-factor authentication login process, making it harder for hackers to access your information.
Pros and Cons
Pros
- Smartphone Access — Keep track of your finances, wherever you are. Manage your money from anywhere — at home, at work, or shuffling through airport security — with the iOS and Android apps.
- Import Quicken or Mint Transactions — CountAbout is the only online service that allows you to import data from Quicken or Mint. This makes it easier to transition to CountAbout.
- No Ads — Unlike Mint, where ads attempt to upsell you various product, CountAbout is ad-free.
- Great Reporting — Reporting is easy and comprehensive.
Cons
- No Bill Pay — You cannot pay bills or move money at your banks using CountAbout.
- Annual Fee — While the annual subscription cost is not exorbitant, there are free, ad-supported personal finance options available that offer some of the same features as CountAbout.
- No Financial Planning — Unlike Personal Capital, CountAbout is purely a budgeting app and does not offer any help with your investments.
Summary
There are a lot of other personal finance apps available to choose from. One huge advantage of CountAbout is you can import categories and transactions from your Quicken or Mint.com accounts — so you can pick up with CountAbout where you left off with these programs.
Another key distinction: CountAbout is a completely advertising-free experience. Of course, to make that possible, there is an annual subscription cost.
If you are looking for a paid competing product, YNAB offers similar functionality. If you are looking for investing guidance, Personal Capital‘s free service is another good option.
However, with any of these online services, nothing prevents you from using multiple services.
Finally, CountAbout places a high value on online security. The software does not track your usage so your data is completely private. Unlike Mint, they don’t collect — or sell — your personal information. The only data stored about you is your encrypted email address.
CountAbout’s mobile app syncs your data quickly and securely, so you can access your data on the go and easily categorize new transactions daily.
Comments
I really wanted to like Countabout. Really, I did. But about once a month it stops downloading transactions from my bank, credit cards and brokerage accounts. Back to contacting customer service. They have me send them a screen shot of what my bank account currently looks like. They review it and then “open a ticket” with MX, the firm they use to download your data. It takes a day. It’s fixed. Next month, same thing. Lather, rinse, repeat. And don’t show any frustration with their customer service reps via email because they have no problem biting back! I asked them why this keeps happening—-no response to that. I said I wasn’t hearing back from them and they said, “Sorry our response time is two days and I have responded to you”! Thanks! No “I apologize for the inconvenience”. And truth be told, they had actually started the response back to me the day before and I had not heard from them in a day. So, yeah, I was wondering what had happened. I am now a week out with no updates from banking, credit cards and brokerage balances. PS. They don’t use YODLEE any more. That’s been gone for months. They use MX.
Hi,
Thanks for the review. What I would like to know is if there’s an option for Budget beyond the current month? That’s the really limiting aspect of mint as far as I’m concerned because I have a few months over the summer when my stipend is much more than the rest of the year.
So I’m looking for somwthinge to navigate between year, current month and future months. If that doesn’t do that, do you have other suggestions?
Thanks!
Gabe
I didn’t get a feel for how the budgeting part worked in this. How does it compare to YNAB, Everydollar, Mint, Mvelopes? I love that it includes all the things Mint does and more, but I really need to get a feel for the budgeting side of things. YNAB sounds awesome, but since I can’t see my 401k and IRA info in there I have to go outside the app to look at that info – and – no bill pay (which I would like…but not required).
We’re new to budgeting, etc. and I’m desperately trying to find something that is integrated with my banks and credit cards, investment houses, is affordable to use, and is simple; not “I’m an experienced investor/accountant/financial planner” simple, but “normal/newbie people” simple. LOL
I am not sure Ruth actually used the software. The user interface is AWFUL. The drop-down box used for categorization looks like a third grader did it. It’s way too small. The product doesn’t use the entire width of the screen and therefore feels scrunched up. I’ve been trying them all, so far YNAB is the leader
Can I print checks as I did from Quicken?
No you cannot print checks. Why would you want this when most banks offer services to send a check electronically?
Because it’s what I’ve always done. I didn’t want to have to change my way of doing things.
Okay, but checks are on the way out. I have a law office and I still only issue maybe 50-75 checks a year. For so few checks I can hand write them. Maybe if you have a business that needs to print and mail dozens of checks a week then check printing is important. The major shortfall with this CountAbout is it cannot handle investment transactions. I’m guessing if someone prints a lot of checks they have a successful business, some nice income and quite a few investments as well.
Please advise if I can add new accounts with multi-currency in CountAbout.
Currently CountAbout only supports US currency.